Norm Reeves Honda Irvine Collision Center
Norm Reeves Collision Center in Irvine, CA, is dedicated to offering comprehensive collision repair services for all makes and models. They prioritize customer satisfaction by providing free estimates and accepting all insurance providers. With a focus on quality, their Gold Class Certified technicians employ advanced technology and meticulous attention to detail in every repair. A Lifetime Warranty backs all repairs, ensuring long-term peace of mind for vehicle owners. Their commitment to excellence distinguishes them as a trusted choice for collision repairs in Southern California.
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Warranty Options
Limited Lifetime Warranty
Business Reviews
Google Reviews
Based on 16 reviews
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What customers liked
Great service
5 mentionsMany reviewers appreciate the excellent service they received during their interactions with the staff.
Professional
4 mentionsCustomers frequently mention the professionalism of the staff, particularly in handling their purchases and inquiries.
Fast service
2 mentionsSeveral reviews highlight the quick and efficient service they experienced, especially in the collision department.
What could be improved
Poor communication
1 mentionsOne reviewer outlined severe issues with communication, stating they received no callbacks despite numerous attempts to reach out.
Long wait times
1 mentionsA customer expressed frustration about the extensive wait for service, indicating their car was at the shop for over 6 weeks without any progress.
Latest Customer Reviews
Felipe Alvarez RRE
11 months ago
Good service and wareanty
Mr. Bennett
a year ago
Great place to shop for a great deal on a Honda.
Margaux De jong
2 years ago
We are so happy with the awesome service here. We bought a car by Robert Yang. He is very professional , knows everything about cars, very symphatic and keeps his promises 👍 We also had a reparation there at the collision center and without any problem we got a loan car ( a very luxery one) our car came back beautiful! Thank you so much for all the amazing services you gave us and for this awesome experience! This is a very trustable company and we are so lucky !
Christopher Velez
2 years ago
Great Customer Service
Josh Canup
2 years ago
The worst service I have experienced in my life! My car has been there for over 6 weeks and they haven’t worked on it! Also it took them a few weeks just to get the parts, so in all it’s been months since my appointment and I was told a month max! Virginia who I think is the manager, has lied to me various times and has not done her job at all! Just makes excuses! I’ve called over 20 times with no call back or response! I was told my car was ready and came in and it wasn’t even touched yet! I’ve had to extend my rental for 3 extra weeks, they said they would call the rental place, never did! I have never written a review in my life but this was needed to protect others from the worst experience possible!
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