Ceramic My Car Orange - Clear Bra - Window Tint - Ceramic Coating
Ceramic Pro Orange County provides premium automotive services including Ceramic Pro 9H ceramic coatings, clear bra installations, and auto window tinting specifically tailored for vehicles in the Orange County area. For customers who have recently acquired a Tesla, the shop specializes in window tinting for the Tesla Model Y, Model 3, Model X, and Model S. Their clear bra installations and Ceramic Pro coatings are designed to safeguard various vehicles, ensuring protection for valuable investments. Ceramic Pro Orange County is well-rated within the community, focusing on tinting, ceramic coating, and paint protection film for Tesla vehicles. A consultation is available at no cost.
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Car Window Tinting Services
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Business Reviews
Google Reviews
Based on 34 reviews
Yelp Reviews
Based on 122 reviews
What customers liked
Great customer service
8 mentionsCustomers consistently praise the helpfulness and responsiveness of the staff.
Professional
7 mentionsReviewers frequently highlight the skill and expertise of the technicians.
Quality work
8 mentionsMany customers are satisfied with the results of the tinting and coating services.
Affordable prices
3 mentionsReviews often mention the competitive pricing of services offered.
What could be improved
Negative customer experience
1 mentionsOne customer had a disastrous experience with service and repairs, noting damage to their vehicle.
Poor after sales service
1 mentionsA customer reported a lack of communication and follow-up after a negative experience.
Latest Customer Reviews
Thomas
5 days ago
Great service and quality. Very honest and transparent. Easy to communicate with and very thoughtful as they even gave us a ride to and from the park to play with our kids while we waited for our two cars to get tinted.
Sharon Kiang
5 days ago
Great customer service. Jared was very helpful and did a great job tinting the windows on our CRV and Odyssey.
Jessica Crabtree
2 weeks ago
Brought in my Model X tint Chris Tint & PPF shop. Chris was very helpful from the beginning and guided me with the tint shade selection. The team is very professional and the work is amazing. I got the top of the line tint and makes a huge difference with the heat coming in. I have 2 baby boys and the tint was mostly to protect them. I am very happy with the results and service that I received. I’ve referred a few of my friends over already. I couldn’t be happier.
Mel Lara
4 months ago
So far, good experience at this window tinting location. Customer service is good. Affordable prices.
Jeff Gates
6 months ago
I'm not normally one to post reviews, but this experience I had was nothing short of a disaster for my PPF install. This company damaged my car so bad I had to have about $1200 in repairs completed by Tesla because of the wreckless installer. Both of my mirrors broke (one had been taken off so carelessly that the interior plastic pieces broke and it flew off on the freeway, and the other had the folding mechanism damaged so it wouldn't lock in place when folding). Additionally, the plastic trim piece for my left front tire fell off while driving on the freeway because the installer carelessly wripped it off to install the wrap, when the piece came off it was apparent that the actual frame that holds the plastic is also broken in some sections, which frankly is unrepairable. Also, they didn't properly glue back a trim piece in the trunk which has now come off. Finally, the trim pieces that go around my windows which were wrapped were also wripped off carelessly, with damage so I had to purchase new pieces for over $500. Even more odd, my mirrors were wrapped in black instead of the Titanium PPF color which was obviously not what I wanted. The owner Chris was very frustrating to work with through all of this. He confided that they hired a bad employee who did my job, and that employee has since been fired. I understand that happens in business, but you have to make it right for the customer. And that is where my patience ran out, and why I'm writing this review is because of how I've been treated despite the fact that my car was butchered. When I first went to pick up my car with all the damage, with my window trim pieces about to fall off, my wheel garnish trim piece clearly not installed correctly and hanging by a thread, and my mirror folded all the way to the front, obviously I wasn't happy. My car had been worked on for about 10 days and when I go to pick it up, Chris acted like everything was fine and demanded full payment. I told him no way am I paying full price for a car that clearly has a lot of damage to be repaired. He gave me a sob story about how he needs to pay rent and needed full payment but promised and guarantees his work. I only held back $300 and paid him the rest, which was a mistake. That was about 3 months ago, and it was excuse after excuse to repair the damage. So finally I just went to Tesla to have the repairs done, and Chris did reimburse for a lot of the repair costs although it was sadly a battle to have him agree to it, which is not professional to have to argue with a company to pay for the repairs needed due to the damage they did on the car. It's been a month since Chris has responded to me, his previous manager Daniella was the contact before but I just found out she no longer works there which is probably the reason that they're not responding. The only work I still needed to have done is to re-wrap the mirror that I had to replace at Tesla after it fell off on the freeway, to wrap the chrome on my other mirror that had to be replaced as well, re-glue the piece in my trunk that came off, and re-install the window trim pieces that were damaged and not glued properly. Chris and Daniella assured me that they would have me come in the next time their wrap installers were working on a job, because my remaining repairs were so minor that they wanted to just add it while their wrap guys were there doing another job. The story they "told" me was that they didn't have any wrap jobs in the last month. After being sick of no response from Chris either by text or call, I drove down to the shop and got confirmation that they have been doing wrap jobs in the last month, and also that Daniella no longer works there. So they were lying to me in the last month and absolutely could've worked on my car to finish. I'm sitting at over 3 months since I started working on this wrap job and now I have to take it to another company to finish the repairs. Honestly, with the financial problems Chris mentioned and the service I received, I doubt this company will be in business much longer.
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