Best Car Window TintingZeigler Subaru of Fort Wayne Service Center

The service technicians are really friendly and helpful

The service department staff is very nice, but the charges for oil changes are ridiculous. It cost $108 for an oil change and tire rotation, which is just nuts. That is why I generally take my Subaru to Don Ayers where I take my Honda. Also very nice people, but about 1/3 of the price for the service. They failed to assess and diagnose transmission issues for a few years and when my car was there while construction was going on it got a nail in the tire and they lied to me about the leak having been there when my car got there and insisted that the screw must have come from my drive there. They also drained my battery while it was there and didn’t tell me and apparently left it hooked up to a charger with the hood open in the rain because when I changed the battery the next day the tray it sits in was soaking wet. I’ll never be coming back if I can avoid it.

Since Ziegler’s has taken over this dealership from Rohrman, the SERVICE DEPARTMENT has gone downhill. Besides overcharging, I asked for an estimate on the phone to give me an idea of the cost of the repair, worst case scenario. They would not, said I had to come in and have them look at it. While I had it there I had them do an oil change and rotate my tires. The guy comes out after 50 minutes and tells me they rotated the tires and changed the oil and gives me an estimate for the parts and repair, never once mentioning that there was a charge for the estimate. 50 minutes is quick to do an oil change and rotate tires, how did they manage to come up with the price for the diagnostic, they spent no time doing a diagnostic. I had to pay $475 for them to give me an estimate. When I went to check out I was hit with a bill for $614. Oil change and tire rotation included with the diagnostic estimate charge. It DOES NOT get credited from the repair if you have it repaired there. Stay far away from these people!

I came in for an oil change and my tires rotated. Fast and friendly.

We had warranty work performed on our Subaru Outback at this dealership. The service was outstanding. Highly recommend.