





Bavarian Auto Care
Bavarian Auto Care, founded in 2017, serves as a comprehensive automotive repair facility with a specialty in European vehicles, including brands such as BMW, Mercedes, Porsche, and Audi, among others. Situated at 700 W Parker Road in Plano, Texas, the shop provides a wide array of services, encompassing routine maintenance, repairs, collision repair, and painting. The qualified technicians at Bavarian Auto Care employ advanced diagnostic tools and authentic parts to maintain high service standards. This establishment is a favored selection for vehicle owners seeking reliable automotive solutions at competitive prices.
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Business Reviews
Google Reviews
Based on 118 reviews
Yelp Reviews
Based on 8 reviews
What customers liked
Great service
20 mentionsCustomers frequently commend the quality and promptness of the service provided.
Knowledgeable staff
10 mentionsReviewers often point out the expertise and helpfulness of the staff in addressing car issues.
Reasonable prices
6 mentionsSeveral reviews highlight the competitive pricing compared to dealership services.
Customer service
8 mentionsMany customers appreciated the friendly and accommodating nature of the staff.
What could be improved
Poor communication
3 mentionsSome customers noted lack of updates and vague information about their vehicle during repairs.
Inconsistent quality
4 mentionsA few reviews highlighted experiences of subpar or unreliable service outcomes.
Latest Customer Reviews
Sanjay Sankar
5 days ago
Highly trustworthy, reasonably priced, high quality service, friendly and knowledgeable staff. I have had some major service done on my 80k+ miles Acura MDX and it feels as good as new!
Suresh Mohan Krishnamoorthy
2 weeks ago
Fixed broken bumper fender line. Quality work with best price!
Vijay Pasam
a month ago
This shop is very sketchy and they cheat their customers in every possible way. I would give negative 5 stars to this shop if possible. This is the saga of our car repair that took place over a period of 8 weeks. I dealt with the owner all along. We had an issue with battery drain for our vehicle and brought the car here. They took overall 8 weeks and when we got our vehicle back at the end of it, they said they didn’t fix the actual problem. Their initial claim was that the vehicle had rodent damage and they need to diagnose where the damage is. They took 4 weeks and they eventually couldn’t figure out, took it dealer and got repaired. Then they kept the vehicle for another 2 weeks where they claimed they replaced alternator. When they said it’s ready for pickup, they shocked us with two things. One is we have to pay all $7k in cash to release the vehicle. Then they can’t warranty it because the actual root cause of the wiring harness wasn’t repaired. I talked to the insurance many times during this entire saga and the shop never shared anything with them. At the end they sent a $11k bill with all sorts of non sense in it. The insurance company agent said, they have never seen an estimate like this in his 22 year career. But insurance company took care of us in spite of this shop’s persistent problems. Here is the kicker. We took the vehicle to the dealership they repaired the vehicle and they said the vehicle doesn’t need any harness repair. They don’t believe there wasn’t any rodent damage either. The fix they did was a routine fix but they had to bring advanced diagnostics. These guys kept telling us lies all along which the insurance company and the dealership confirmed. Just save time and go to the dealership, they cost the same as these guys but at least they will be more reliable. If you end up here, just be prepared for the pain.
Mike Gregory
2 months ago
Bavarian auto care did and excellent job when I had my new fog lights and grill / bumper lights unstalled! The owner was very hospitable and cordial. Sid drove me to my doctors appt while Cal completed the install. I would recomend them highly
Naveen Kannedari
3 months ago
I recently purchased a car and the experience was excellent. The car was in great condition. I highly recommend Bavarian.
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