





Loyalty Collision
Loyalty Collision provides access to professional car window tinting services across the Greater Richmond Area. Known for its commitment to quality, the business employs trained technicians who utilize advanced techniques to ensure optimal results. With a focus on customer satisfaction, they maintain a variety of product selections that meet the needs of local drivers. Loyalty Collision stands out due to its emphasis on reliability and aesthetics, making it a premier choice for vehicle customization and care.
Reviews mention
How much does car window tinting cost?
No information available
Visit Options
Car Window Tinting Services
Car Window Tint Films and Brands
No tint brands information available
Vehicle Specialization
Other Automotive Services
Other Services
No other services information available
Warranty Options
Lifetime warranty
Business Reviews
Google Reviews
Based on 286 reviews
Yelp Reviews
Based on 13 reviews
What customers liked
Professional Installation
9 mentionsSeveral customers commended the professionalism and skill of the staff in handling vehicle repairs.
Excellent Customer Service
7 mentionsMultiple reviews highlighted great customer service experiences from different staff members.
Quality Repairs
6 mentionsCustomers appreciated the quality of the repairs done on their vehicles.
What could be improved
Long Wait Times
7 mentionsNumerous customers expressed frustration about the lengthy wait times for vehicle repair services, sometimes extending over weeks.
Poor Communication
6 mentionsSeveral reviews indicated issues with communication, particularly in providing timely updates regarding the status of repairs.
Unprofessional Experience
5 mentionsSome customers reported unprofessional behavior from the staff, contributing to a negative experience.
Latest Customer Reviews
R Spence
a week ago
Trash in the paint missing body part had my car there for a month that's why I won't take it back cuz they may keep it another month cost me a lot of extra money for car rental I had a very bad experience with them was told my car battery went bad a year old car that means a year old battery so I spent almost $300 for a battery and it turned out that it was the battery in the key that went bad and the smell of cigarettes was left in my car all this is caused by a beaver running out in the road people beware of this place do yourself a favor and take your car somewhere else you'll probably get better job done from a backyard body shop terrible place
Erika C McCurry
3 weeks ago
I have been receiving regular maintenance at the West End location since 2000. They are punctual, honest and professional. I wait on my car in the lobby and can see that everyone else is treated with the same courtesy as myself.
Tim Wilson
4 weeks ago
Excellent service and Lori at their rental car program is amazing!
Brittany Kane
2 months ago
Staff is nice. However my truck has been there for 7 weeks so far with no end in sight and at least 3 of those weeks they have had all of the parts there to fix it. Just go somewhere else.
Henry Cruz
4 months ago
When I arrived to drop off my vehicle it was nice being treated as a valued customer even if this the first time being seen. The people here are very customer oriented and the service is great. The collision & body shop did an awesome job repairing my vehicle and went above and beyond to make it look better than it was. They handled all paperwork with our insurance company and ensured we got our vehicle back in record time. We are forever grateful and we will be repeat customers in the future.
Contact Information
No phone information available
Business Hours
Address and Location
Areas Served
Frequently Asked Questions
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