





1st Call Auto Appearance Service
1st Call Automotive Appearance has been a leading name in automotive enhancement services since 1994. Located in Richardson, Texas, the business specializes in car detailing and window tinting, striving to elevate the appearance and protection of vehicles across the Dallas-Fort Worth area. With a dedicated team and a customer-oriented approach, they aim to provide a stress-free experience for all automotive needs. The blend of quality workmanship and comprehensive services exemplifies their commitment to customer satisfaction and excellence in car care.
Reviews mention
How much does car window tinting cost?
No information available
Visit Options
Car Window Tinting Services
Car Window Tint Films and Brands
Vehicle Specialization
No vehicle specialization information available
Other Automotive Services
Other Services
No other services information available
Warranty Options
No warranty options information available
Business Reviews
Google Reviews
Based on 63 reviews
Yelp Reviews
Based on 12 reviews
What customers liked
Professional Service
10 mentionsCustomers consistently highlight the professionalism and expertise of the staff at 1st Call, pointing out their attentive communication and customer care.
Quality Work
10 mentionsMany reviewers were pleased with the high-quality repairs and detailing performed by the technicians, often exceeding their expectations.
Fast Service
5 mentionsSeveral customers noted that their vehicles were serviced quickly, with some repairs being completed in less than a day.
What could be improved
Communication Issues
2 mentionsA few reviewers noted issues with communication regarding quotes, leading to frustration.
Pricing Concerns
1 mentionsOne customer expressed dissatisfaction regarding visible damage left after a service, suggesting the repair process wasn't handled professionally.
Latest Customer Reviews
Josh Smith
2 days ago
Since 1994, 1st Call Automotive Appearance has firmly established itself as the pinnacle of auto detailing excellence in Dallas, Richardson, and the greater Collin County area. With over two decades of experience, this esteemed establishment has set the standard for quality and customer satisfaction in the automotive appearance industry. One of the standout features of 1st Call is their specialization in a wide range of services, including auto refinishing, hail and dent repairs, touch-ups, vinyl wraps, paint film protection, as well as detail and paint correction. Their expertise in these areas is evident in the meticulous work they deliver, ensuring that every vehicle leaves their care looking its absolute best. The team at 1st Call demonstrates a deep commitment to perfection and craftsmanship. Their attention to detail is unmatched — whether it's restoring a vehicle's exterior to its former glory after a hailstorm or carefully applying a vinyl wrap to give it a fresh new look, customers can expect nothing less than outstanding results. Upon visiting, I was immediately struck by the welcoming atmosphere and professionalism of the staff. They take the time to understand each customer’s needs and preferences, which is a testament to their dedication to achieving complete satisfaction. Furthermore, their knowledgeable team is always ready to educate clients on maintaining their vehicles’ appearance long after leaving the shop. The quality of products used at 1st Call is another aspect that sets them apart from the competition. Utilizing only top-tier materials for paint protection film and detailing ensures that the aesthetic of your vehicle is not only visually stunning but also well-protected against the elements. Overall, 1st Call Automotive Appearance is without a doubt a leader in auto detailing. For those residing in or around Dallas, Richardson, and Collin County, I highly recommend their services. Whether you're looking for a basic detailing or more extensive work like refinishing and vinyl wrapping, you can trust that 1st Call will exceed your expectations and deliver unparalleled excellence every time.
Robert Stone
a week ago
Had repairs done to the interior and exterior of a 2012 Mercedes E350, which included repairing a tear in the vinyl of the drivers seat and paint that had peeled off of the center console. The quality of the work was excellent and the price was reasonable. I have used 1st Call for repairs on multiple cars over the years and have always been happy with the quality of the work and the price.
Sharon Lewellyn
2 weeks ago
Arik is a miracle worker! He was fast, efficient, professional, helpful, informative, and above all, exceptional...what a gift he has! If I didn't know that my car had an "injury," I wouldn't know! Thank you for the excellent repair. Don't think twice or look around...Arik is the best in the business!!
C Rene
a month ago
Top notch - Absolutely the best value with honesty and integrity! These guys are not just about business they truly value the customer and take pride in their work!
Steven
3 months ago
Professional, speedy service with fair pricing—I highly recommend Aric, Ryan, and their staff. After having a bit too much fun off-roading in my Land Cruiser, I ended up with a few clear coat scratches and pinstripes on the paint. Their team detailed the exterior and removed the imperfections using an SSR (spray-on scratch removal) process and polish. I dropped off my car in the morning, and they offered me a ride home while I waited for the work to be completed. A few hours later, they picked me up, and my car looked as good as new. I’ll definitely keep 1st Call Auto in mind for all my future detailing needs.
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