Best Car Window TintingWilder Toyota Service

I arrived on time to my appointment and confirmed work to be done (a squeak, a rattle, and 25K service). I was told work would take about an hour. I asked about shuttle service and was told it was in ‘shift change’ but would be around soon and they would let me know. I waited 75 minutes and checked on the shuttle; they hadn’t contacted the shuttle to pick me up so I had to wait (starving) another 30 minutes. The shuttle had to drop someone else off nearby and do paperwork, so underway to lunch another 15 minutes after pickup. After lunch, the shuttle took 40 minutes to pick me up after I called. On arrival back to dealership I checked on the status of my car (4 hours after arrival). The person took about 15 minutes checking, apologized, and said work hadn’t begun on my car but would right away. As I waited, many other people who checked in after me without an appointment and who had more complex work done checked out. Around closing time at 5, a manager-type person maybe owner asked me if a generic key was my key and if I had moved my car. I said I had not and he let me know they were looking for my car but weren’t able to find it. About 30 minutes later my car pulled up. The person I had checked in with in the morning confirmed what work had been done. Only the rattle had been worked on; no work on the 25K service nor squeak. They asked if I could come by the next day for the 25K service and squeak. When I mentioned I lived an hour away and that would be incredibly inconvenient a mechanic who happened to be nearby said he would quickly do the work. They were joking about the situation with each other in the other room where they did not think I could hear. After about 20 minutes I got the car back but only the oil had been changed (no tire rotation/checks or squeak). They didn’t charge me and said they would mail me the info about the work that had been done (they never did). The work on the rattle did not fix the rattle, so I had spent almost 8 hours sitting around just to get an oil change. They did not offer any other free service or discounts, and I did not receive a Toyota survey like I usually do about my experience. Awful awful experience!